canna.sxcanna.sx

Fix a problem

My custom domain is not working

Fix missing DNS records, delayed changes, and HTTPS setup.

Check both required records

  1. 1Open Dashboard → Customize → Custom domains.
  2. 2Compare the routing record with your DNS provider.
  3. 3Compare the TXT verification record.
  4. 4Remove duplicate or conflicting records for the same host.
  5. 5Wait for DNS to update.
  6. 6Press Verify again.

Verified but not loading

Verification only proves ownership. The domain must also point to the routing target shown in the dashboard. HTTPS is created automatically after routing works and may need another minute.

Finished

Open your public page and test the result. If it does not work, search the Fix a problem guides.

Back to all help